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Screen turns on constantly, how do I stop it?

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‎12-05-2018 22:35 - last edited on ‎12-06-2018 06:23 by Moderator Alum

‎12-05-2018 22:35 - last edited on ‎12-06-2018 06:23 by Moderator Alum

I work in a shop so my hands are very active. Every slight bump from the watch bands and screen comes on. 

 

I turned it to manual and quick view is off. Please help. 

 

Moderator Edit: Clarified Subject.

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2 REPLIES 2

‎12-06-2018 03:29

‎12-06-2018 03:29

I have the same problem. It even suddenly comes on in the middle of the night, so sleep is interrupted.

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‎12-06-2018 06:26

In response to goodmorning

‎12-06-2018 06:26

Hello @Lisa_jenson1982, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @goodmorning, I hope you're doing well. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. Tell me, did you turn off Quick View from the Fitbit app? If so, I would also like to suggest you to press down the button on your Versa for 2 seconds, then swipe left and turn off Screen Wake from the watch itself.

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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