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Setting, can't find sleep settings

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‎03-24-2019 23:59

‎03-24-2019 23:59

Hi! My sleep did not get registered tonight. When I click on settings on my device there's only "tips" and "inspiration". Nothing else. What to do?

 

Also, it doesn't synk. I try and try but the latest synk is yesterday at 22.

 

Help!

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‎03-25-2019 06:28

‎03-25-2019 06:28

Hi @Maja.Ljunggren.

 

I think the reason you are not seeing sleep in the app is because of your sync issues, the data isn't being sent from your fitbit. 

 

I would first suggest restarting your Versa by following the steps here, and then restarting your phone to see if that solves the sync problem.

 

You may also find the following help article useful with some troubleshooting steps you can try - Why won't my Fitbit device sync? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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