help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep record changed today after syncing with desktop dashboard

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-25-2018 12:26

‎07-25-2018 12:26

My (detailed) sleep record appeared accurate this morning on the mobile app, but after syncing with the desktop dashboard later in the day, an hour of sleep was added to the end of the record and it lost details with sleep stages. What's going on? Is Fitbit aware of this issue?

Best Answer
0 Votes
3 REPLIES 3

‎07-25-2018 17:52

‎07-25-2018 17:52

Did you take a nap?

KC | Texas
One, Charge HR, Charge 2, Versa | Galaxy S9 Plus
Best Answer
0 Votes

‎07-25-2018 18:20

In response to swim4lifekac

‎07-25-2018 18:20

You can always go and edit your sleep log if this is a big issue for you.  It's happened to me a few times, but since I'm not that much into tracking sleep, it doesn't make any difference to me.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer

‎07-27-2018 11:09

In response to DramaQueenDiva

‎07-27-2018 11:09

@swim4lifekac: No nap. I took the Versa off while I was showering and put it back on a bit later. 

@DramaQueenDiva: Actually, I did edit the time, but more of an issue is the fact that the record had already lost the details, and they were not restored after editing the time. As I am very much into tracking my sleep, this does make a difference to me. I appreciate being able to see the specific times in each phase of sleep. 

Best Answer
0 Votes