The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Sleep score shows up sometimes but now doesn’t. Also doesn’t show heart rate. I have searched on line and looked here but can’t find what to do. I just can figure out how it can show up sometimes and sometimes not.
Had same problem went through fitbit tech support and now I have a black screen Versa. I have my watch for less than two years and now fitbit is telling me there is nothing to do except to give me a 35% on my next fitbit purchase!!! what a shame!!
Well, that’s not good. I was going to try to chat with tech support but now am afraid to. I just bought mine this year. It tracked score, then didn’t, then did, and now isn’t. I haven’t knowingly changed anything.
