help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Solved: Heart rate and calories not syncing.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-13-2019 16:35 - last edited on ‎02-14-2019 07:40 by Moderator Alum

‎02-13-2019 16:35 - last edited on ‎02-14-2019 07:40 by Moderator Alum

Thanks to a message on this board hold left button down at same time holding bottom right button down til fitbit logo appears. Worked. Thanks to whoever posted this

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 REPLY 1

‎02-14-2019 07:41

‎02-14-2019 07:41

Hello @Reecie2, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I'm very glad to know that after restarting your Versa it's now working correclty. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes