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Step Count not Retained/Recorded

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This has happened twice now - my step count didn't get updated/recorded to the app for the previous day. Everything else records, including how many hours in the day where I had more than 250 steps per hour. The only thing I can think is the cause is that both days, I forgot to sync to my phone before I went to bed. But I don't understand how everything else from the previous day is remembered. Why not the steps?
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Update - did a little test last night.  Any steps I take at night after I last sync don't get updated/recorded.

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