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Steps and sleep issues-Versa

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‎06-23-2018 10:04 - last edited on ‎10-25-2021 17:09 by Fitbit Moderator

‎06-23-2018 10:04 - last edited on ‎10-25-2021 17:09 by Fitbit Moderator

So today my Fitbit restarted in the middle of my workout. I have updated the app, restarted my Bluetooth and battery is fully charged. On my watch it says I walked 9153 steps on the dashboard it is off my 1000 steps reading 8000 something. Can someone help me with this but I also like to know what is my warranty on this I feel like it's a faulty watch? It also says I only sleep 2 hours a night.

 

Help please!

 

Moderator edit: added label

Moderator edit: subject for clarity

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‎06-24-2018 08:49

‎06-24-2018 08:49

It's great to see you around @Caroline.C.

 

Could you please be more specific about the issue you experienced with your exercise? Did your Versa synced properly? If it didn't, follow the instructions in the help article Why won't my Fitbit device sync?. If it didn't log your complete exercise, keep in mind that you can always manually add it.

 

About the sleep, take a look at this post and follow the tips provide there. Also, you can always edit this information. And for more information about our warranty policy click here.

 

See you later. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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