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Steps counted during e-bike session

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‎08-14-2018 01:02 - edited ‎08-14-2018 01:05

‎08-14-2018 01:02 - edited ‎08-14-2018 01:05

Hi all, since a few days i'm using the fitbit versa. I go to work on my e-bike (takes about 30 minutes) and the fitbit recognizes the bike riding but still counts steps as well. How can I make sure it doesn't count steps during bike riding? I would like it to be as accurate as possible. Thanks in advance! 

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4 REPLIES 4

‎08-14-2018 01:06

‎08-14-2018 01:06

Unfortunately youncant stop it counting steps on a bike as the tracker feels all the bumps and thinks they must be steps. I have found I get far less steps recorded when my tyres are soft, but when they are really pumped up hard I get LOTS. Just something we have to live with I'm afraid!

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-14-2018 12:08

In response to NellyG

‎08-14-2018 12:08

Thanks for your reply Nelly. 

But how come the fitbit notices by itself that i'm riding a bike (it automatically registers Outdoor Bike training) and still count steps? This should not be very difficult to fix I guess.

Also, when I click on the automatically by fitbit registered Outdoor Bike session it says +0 of ... steps taken. However, it did count steps... 

I hope Fitbit will be able to fix this soon, it really bothers me that my steps aren't accurate. 

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‎08-21-2018 13:00

‎08-21-2018 13:00

Will this issue be fixed in the near future?

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‎08-21-2018 15:43

‎08-21-2018 15:43

The same is here. I even earned a Badge 'Best in a day ' for the steps while bike riding. 

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