help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps recorded while not wearing.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-29-2018 11:46 - edited ‎07-29-2018 11:46

‎07-29-2018 11:46 - edited ‎07-29-2018 11:46

I had my Fitbit sitting on the dresser overnight. Got up this Am and had 37,000 steps. Did a factory reset on it and they are still showing. Second time I’ve had this happen since I got it in April. 

Best Answer
0 Votes
1 REPLY 1

‎07-29-2018 12:55

‎07-29-2018 12:55

My understanding is that Fitbit is aware of this bug and is working on a fix. 

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer