help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Stopped syncing and connecting to wifi

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-06-2018 10:05

‎07-06-2018 10:05

A little before noon on the 4th was the last time my watch synced to my iPhone SE.  Then I noticed it wasn't connected to wifi anymore and it cannot find our network.  I have done all the steps to try and correct the issue like resetting and unpairing it from my phone.  I was basically sitting with it on my router and still won't connect.   I am at a loss.   

Best Answer
2 REPLIES 2

‎07-06-2018 20:17

‎07-06-2018 20:17

Had this problem with my Versa, was getting frustrated after 1 1/2 days.  Restarted it - googled how to do it, and it worked!

Best Answer
0 Votes

‎07-07-2018 05:28

‎07-07-2018 05:28

New versa, about 1 month of usage, stopped synching. Won't connect to wifi, despite all the recommended fixes. One fix is to shut off bluetooth connection, but the Versa will not function without it. I phone 6s now cannot find the Versa on reboot.

Best Answer