The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Hi, restart your Versa multiple times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit Logo and release the buttons. That should solve your problem.
