09-23-2018
13:53
- last edited on
09-24-2018
05:12
by
AlejandraFitbit
09-23-2018
13:53
- last edited on
09-24-2018
05:12
by
AlejandraFitbit
I’ve been looking at different solutions for awhile now and I can’t figure out what I’m doing wrong.
My Versa is paired with my phone, no problem. So I tried pairing it with my echo and it will not pair. My old Alta had no problem pairing with my echo, so I can’t figure out what the problem might be. Any insight would be much appreciated.
Many thanks!
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Always check the compatibility list for devices.
Fitbit trackers are designed to pair with mobile devices and computers.
Best bet is to use with your phone if on the list 😉
If you'd like the amazon echo added you could post a suggestion in the Feature Suggestions Section.
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Always check the compatibility list for devices.
Fitbit trackers are designed to pair with mobile devices and computers.
Best bet is to use with your phone if on the list 😉
If you'd like the amazon echo added you could post a suggestion in the Feature Suggestions Section.
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
09-24-2018
05:13
- last edited on
05-28-2025
07:44
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-24-2018
05:13
- last edited on
05-28-2025
07:44
by
MarreFitbit
A warm welcome to the Community @desrosi3 and @wmchapman thanks for stopping by.
I am glad to see here that our friend replied your inquiry. If there is anything else we can do for you, do not hesitate to post it.
Happy stepping! ![]()
Best Answer