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Sync issues with versa 2

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‎03-16-2021 15:18

‎03-16-2021 15:18

Yet again My Versa 2 isn't syncing , I've tried all the troubleshooting solutions and still nothing ? This happened a few months back and I couldn't use it as it wouldn't even keep the right time after over a week of not syncing. 

I've noticed im not the only one again this time so wondering what's happening ? 

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‎03-16-2021 17:14

‎03-16-2021 17:14

Welcome to the Fitbit Community @Mumoffour.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

If you have followed these troubleshooting steps to resolve syncing issues without luck, please try setting up your watch as a replacement device:

 

  1. Tap the Today tab, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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