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Syncing 2 fitbits

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‎06-20-2018 19:28

‎06-20-2018 19:28

Hello all, soooo as I mentioned before I JUST received the Fitbit versa, I gave my mom the older Fitbit charge 2 I previously had.  I synced both on to my Fitbit account and everything is okay until I want to switch to hers and check her dashboard, stats, sleep schedule.  It will only let me click on the charge 2 to change settings... anyone know how this works and what to do? It only shows my Fitbit versa dashboard/stats.

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‎06-20-2018 20:55

‎06-20-2018 20:55

Please provide more information. Did you set up your mom's Charge 2 in her own account? In reading your note it seems to me you kept the Charge 2 on your account - that won't work as the data from both units gets combined into one  reading. You need to remove the Charge 2 from your account and set up an account for your mom and then link the unit to her account.

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Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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