Syncing and hourly steps issues

[Abbeyrosie]

The Fitbit app sucks, the Versa doesn’t sync the sleep and doesn’t record the 250 steps goal.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around @Abbeyrosie.

If your Versa isn't syncing with your Fitbit app, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there. Now about the 250 steps per hour, have you checked if you have this feature on? If you haven't, I suggest doing the following from your Fitbit app:

1. On the Fitbit app dashboard, tap the Hourly Activity tile. This is the tile that shows the number of hours you completed 250 steps.
2. Tap the gear icon and turn Reminders to Move on.

Hope to hear from you soon. 

[Abbeyrosie]

I never could get the versa to work correctly I tried everything even on the phone with Fitbit so because of that I returned the versa I wish they would get the fit bit app to sync play with the versa I’ve tried everything