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Syncing issue

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‎12-03-2018 04:11

‎12-03-2018 04:11

Half of my day has synced just fine but last nights sleep and today’s steps have not synced. Any ideas please. TIA

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2 REPLIES 2

‎12-03-2018 04:19

‎12-03-2018 04:19

Are the steps showing on your Veraa? Restart the Versa several times. If the steps are on your Versa but not the app, sync again. If the steps are not on the Versa they are probably lost, but hopefully the restarts will stop it happening again.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎12-03-2018 12:55

In response to NellyG

‎12-03-2018 12:55

Thanks for that. This might be a stupid question but how do you turn the
Versa off. I meant to say the activity Steps didn’t sync as well...not the
actual steps for the day.
Thanks again
E
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