Syncing my versa.

[Maddilawrence]

I have tried all the steps on my Fitbit and Fitbit app. And it still wont sync. What can I do?

[SteveH]

I don't know what you have tried so far but the usual troubleshooting steps are:

• restart phone
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
• if none of that works then contact customer support: contact.fitbit.com

[SteveH]

Did you get your syncing problems fixed ok?

[Maddilawrence]

i have tried to restart it a few times, but still no luck. i have emailed fitbit, and they are going to help.
i will try one more time tonight, just to check! Thank you!