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The poor UI design of configuring basic time settings

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‎08-07-2018 07:01

‎08-07-2018 07:01

First and foremost this is a watch.  Watches can display time in 12 or 24 hour modes.  It stands to reason that if you want to change preferences on your watch you might do it in "settings".  However, this couldn't be further than the truth.  There is no 12/24 hour settings on the device.

So, it must be in the FitBit app, which doesn't make sense from a user interface perspective, but ok.  Profiles / Advanced Settings...nope, no 12/24 hour settings for the watch there.  You have to go to a website (fitbit.com), login, THEN choose Profile / Advance Settings THERE (which, shares some settings from the app but not all, which stands to reason which settings supercede which), but on a WEBSITE you set your 12/24 hour preferences for the watch on your arm.  That website configuration has to be synced to an application on your phone, THEN gets pushed down to the watch.

Ridiculous.  Whoever thought this is where this setting is most reasonably found should be fired.

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‎08-07-2018 07:12

‎08-07-2018 07:12

When you put it as you do then, yes, it sounds ridiculous.

 

Years ago there was only the website (the apps had not arrived) and the trackers were primarily pedometers that also told the time (on most models).

 

I think fitbit have not quite tidied things up to be consistent since the apps became more popular than the web and the devices became smartwatches rather than pedometers. For the versa and ionic though there is the option of choosing a watchface that has the choice of 12/24 clocks built-in.  

 

I'm not sure there's anyone that needs firing - when that call was made it was reasonable. Let's hope the software developers soon catch up with the hardware developers. 

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