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Time

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‎04-03-2019 12:20

‎04-03-2019 12:20

Since the ocks have gone back the time keeps going wrong on my fitbit and it won't sync to let me set it to the correct one, which I have done a few times and it has just gone back to being behind again. Has anyone else had this problem? How can I fix it? 

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‎04-03-2019 13:16

‎04-03-2019 13:16

Hi, restart your Versa several (4-5) times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. After this procedure, sync your Versa with your phone, assuming your phone displays the right time.

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‎04-03-2019 16:58

In response to SunsetRunner

‎04-03-2019 16:58

If your having a sync issue @Emmaharriss  it would be helpful to know what type of device that your having issues syncing through. 

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