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Timezone won't change on Versa

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‎04-19-2019 15:06 - last edited on ‎04-22-2019 09:48 by Fitbit Moderator

‎04-19-2019 15:06 - last edited on ‎04-22-2019 09:48 by Fitbit Moderator

I went on vacation on a different timezone change and if I try to change the timezone on the watch it will not change.

 

 

Moderator edit: updated subject for clarity

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‎04-19-2019 21:55

‎04-19-2019 21:55

Hi @Hannamausi   Is your phone set to automatic timezone (my new one wasnt which caught me for a while) and is your time zone in the app set to Auto? If they are both set correctly, restart your tracker several times and then sync again to the phone and it should change. Please come back if you continue to have problems.

Restart your tracker

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Helen | Western Australia

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‎04-22-2019 09:47

In response to NellyG

‎04-22-2019 09:47

@Hannamausi It's great to see you in our Fitbit Community! I'm sorry for the late response. I'm happy to assist you with the timezone issue that your Versa is experiencing.

 

I'd just like to follow up and would like to know if the issue persists, or if it got resolved after following the great troubleshooting steps that shared @NellyG!

 

If you found her post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

Looking forward to your response! 😀

JuanJo | Community Moderator

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