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Top right button will not press in

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‎09-11-2019 10:36

‎09-11-2019 10:36

I noticed this morning when my alarm went off that the top right button would not press in.  Looking at it, it looks like it is stuck in (not as far out as the bottom right button).  I have searched and looked at topics stating to try to clean around it as it might be "stuck" but I haven't had success with it.  On another note that may not be related, I changed (or attempted) to change my watch face with another picture and even though it says it is the right one in the app on phone, it will not send to watch.  Tried rebooting several times.

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‎09-12-2019 05:05

‎09-12-2019 05:05

@smithhome89 welcome to our Fitbit Community! Regarding the damaged button of your Fitbit Versa, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was a solution and you will be back on track soon.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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‎11-15-2021 11:44

In response to JuanJoFitbit

‎11-15-2021 11:44

I have the same issue with my versa 2, what is the solution?

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