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Touch screen not woking

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‎08-13-2019 16:26

‎08-13-2019 16:26

My touch screen isn’t working at all. I did a factory reset and everything and nothing. It’s not working. 

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‎08-13-2019 23:25

‎08-13-2019 23:25

Hi @Towanna  I have flagged a moderator to come and help you 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-14-2019 14:46

In response to NellyG

‎08-14-2019 14:46

Nice to have you here @Towanna. 

 

Thanks for trying the factory reset on your Fitbit Versa and checking all the suggested steps on the Forums, you did a great job. We strive for excellent customer service, and customer satisfaction remains our number one goal. I've checked with our support team and apparently they already took your case under their wings. Please keep an eye in your email inbox, you'll get some information about your case.

 

Thanks for your help @NellyG.

 

Please let me know if you need anything else! 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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