Tracking bike riding

[Whizbang101]

Yesterday I rode my bike for over 3 hours and it didn’t track anything. I have it set to start after 10 minutes but it did nothing. Anything that can solve this problem?

[Marrrmaduke]

@Whizbang101 Did you sync your Versa after enabling biking as an autotracked activity? When was the last sync (you can check that info in your fitbit mobile app). Also, try rebooting your tracker several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes.

[SunsetRunner]

Hi, it's a common problem with Fitbit and not only the Versa. Try this  app and see if it works for you. Good luck. 

[Marrrmaduke]

Drivebit app won't help here as this is not the problem of ghost steps but activity not being tracked at all...

[SunsetRunner]

Cannot hurt to try it, maybe it works for him.

[Marrrmaduke]

His activity is not being tracked. That's not what DriveBit app does. OP needs his Versa to autorecognize the activity.

[Tomtomato]

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@Whizbang101 wrote:

Yesterday I rode my bike for over 3 hours and it didn’t track anything. I have it set to start after 10 minutes but it did nothing. Anything that can solve this problem?

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Yes, I have seen that problem too. Done some short bike ride greater than 10 minutes, without activating the Biking Exercise on the watch, and nothing was tracked automatically. That used to work fine before.

[Marrrmaduke]

@Tomtomato By before you mean before firmware 3.0? @Whizbang101, are you on 3.0 as well?

[Whizbang101]

I recently updated my firmware but I don’t have 3.0. Not sure how to update it if there is no update to hit on my phone or do I need to do this on a computer?

Sent from my iPhone

[Marrrmaduke]

@Whizbang101Firmware 3.0 is 32.33.1.30. Is that what you have? Or are you on 2.2 (32.32.12.19)? If you updated lately via Fitbit mobile app you should be on 3.0. Make sure your Fitbit mobile app is up to date as well.

[Whizbang101]

Thanks for your recommendations. Yes I am on 3.3.1 version.

Sent from my iPhone

[Proflex4ever]

Are you trying to connect to Strava during your bike ride, or simply choosing "biking" under the exercise screen on your Versa?

[Marrrmaduke]

@Whizbang101 I am assuming you have already tried rebooting your tracker several times (press and hold the left and bottom right buttons until fitbit logo flashes)? Try turning off autorecognition for biking, then syncing with Versa, rebooting Versa, turning back the autorecognition, and syncing again. If this does not help, I would try a factory reset (restoring your tracker to factory defaults) as an option of last resort. This will wipe your Versa, so please sync first. You will also need to delete your tracker from the Fitbit account (in the Fitbit mobile app) and your Paired Devices list in your phone Bluetooth settings. You can perform factory reset by going to Settings on your Versa, scrolling down to About and tapping Factory Reset. Once Versa resets to factory defaults (displays setup screen), you will need to set it up again by adding it as a new device in the Fitbit mobile app. Don't forget putting the Versa in the charging dock during that process. Good luck!

[Whizbang101]

Thx I’ve done everything but the factory reset. Will now wait to try and see if it works once on my bike. Appreciate your help.

Sent from my iPhone

[Marrrmaduke]

@Whizbang101 All right! Do report back! 😄

[Whizbang101]

I will for sure. Thx

Sent from my iPhone

[BenGazzara]

I rode my bike this morning for approx 30k’s. Not recorded at all but my HR says I walked 7000 steps in less than 25 minutes! (I don’t run any moreq