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Trouble pairing Versa with strava

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‎05-19-2019 02:41

‎05-19-2019 02:41

I've been using my fitbit with strava successfully for a few months. A couple of weeks ago my account was hacked and had to be reset and since then I've not been able to sync the two. 

 

I've revoked access and tried to set it up again but doesn't seem to work. Any help? 

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‎05-19-2019 17:00

‎05-19-2019 17:00

@jen_b1985 Try this:

 

  1. Revoke access for Strava from Fitbit.com Settings
  2. Unlink from Fitbit on Strava.com
  3. Uninstall Strava app from your Versa in Fitbit mobile app. Sync
  4. Re-install Strava app on your Versa. Sync
  5. Open Strava app and link Fitbit and Strava again
  6. If this does not help, try reinstalling Fitbit mobile app and repeat steps 1-5.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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