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Turning off Heart Rate monitor, but green light still active?

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‎11-10-2018 23:03

‎11-10-2018 23:03

Hi,

 

When I turn off the Heart Rate Monitor from the Settings, the green light is still active and flashing when I place the watch on my wrist?  I would like it to stop when it is turned off.  Is there a way to turn it off permanently?

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3 REPLIES 3

‎11-11-2018 01:11

‎11-11-2018 01:11

I'm afraid not. For some reason fitbit designed the heart rate lights to remain on:

 

"Note that the green LED on the back of Versa continues to flash even if you turn off heart rate tracking."

 

Taken from page 41 of the manual at https://staticcs.fitbit.com/content/assets/help/manuals/manual_versa_en_US.pdf

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‎11-11-2018 01:45

In response to SteveH

‎11-11-2018 01:45

Thanks @SteveH.

 

Is there a reason why it's doing that, even though we are not using that functionality?  To me that feels like a waste of battery life, when you need to conserve it as much as possible.  I think there are some users (me included) that do not feel comfortable having a green light beamed directly onto the body as well.

 

How come Fitbit is not providing an update to fix this issue?

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‎11-11-2018 01:52

In response to kevtan

‎11-11-2018 01:52

As it's working in the way they designed it to, they probably do not view this as an issue to be fixed.

 

It does seem a strange design choice as other fitbit models do stop the lights when heart rate monitoring is turned off.

 

You could create a feature suggestion to change the way this works in the dedicated area of the community at https://community.fitbit.com/t5/Feature-Suggestions/idb-p/features

 

However, feature suggestions, even if accepted, rarely happen quickly so if the heart rate lights are an issue for you then perhaps fitbit is not for you.

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