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Recently got my versa. For 7 nights a track my sleep patterns just fine and the last three it's gone back the old look without the patterns because it's not recording my heart rate. I'm searching here I've tried all of the different suggestions moving it around and such and that's not working. I keep seeing people say to check to make sure the heart rate is set on on and not Auto on the unit. When I go to my unit all I have is on and off I see no Auto? I did a factory reset yesterday and I'm on the most current version of firmware.
I had this same issue, did a factory reset and updated it again and it worked. Maybe try a different clockface and let it sit on your hand for at least 30 seconds.
Well it's good to know I can stop looking for the setting LOL but unfortunately that's not going to fix my problem. Thank you for the information though
I had that issue earlier this week. I restarted the Versa and it seems to have sorted itself out. Now my HR is hitting 160 while sitting still. Go figure.
