help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to sync Fitbit versa data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-13-2018 17:51

‎09-13-2018 17:51

Unable to sync retrospective steps on Fitbit versa to Fitbit app. I can see the retrospective steps on my Fitbit versa but they are not able to be transferred into the Fitbit app. 

No issue in syncing today’s data from Fitbit versa to Fitbit app. 

 

Can anyone advise please? Thanks

Best Answer
0 Votes
1 REPLY 1

‎09-13-2018 18:33

‎09-13-2018 18:33

Just to clarify, are you seeing today's steps and not yesterday's?  Or am I misunderstanding?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer
0 Votes