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Unable to sync/update

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‎10-28-2019 16:12

‎10-28-2019 16:12

I have been unsuccessful in updating my Fitbit Versa Lite for almost a week now. I have uninstalled, factory reset multiple times. It started to update yesterday and was unable to completely install it. Now there is a red X and a message to sync and try again. 

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3 REPLIES 3

‎10-29-2019 06:09

‎10-29-2019 06:09

Hello and welcome @Candy2281 

 I understand your having trouble with your Fitbit Versa Lite. Your question it currently posted in the Dashboard Forum so I’m moving your post to the Versa Forum so that you can get more relevant answers and assistance with your Versa Lite. 😉 

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‎10-29-2019 06:11

In response to SunsetRunner

‎10-29-2019 06:11

I was finally able to get it to work by plugging into my desktop. Thank you
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‎10-29-2019 06:16 - edited ‎10-29-2019 06:17

In response to Candy2281

‎10-29-2019 06:16 - edited ‎10-29-2019 06:17

This is fantastic @Candy2281!! Happy Stepping to you and have a great day!😃

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