Unlock Fitbit with phone

[Mspaula2u]

I have a versa 2 and l set a PIN number for my wallet, but l have to keep entering the pin for other functions. Now my versa 2 is locked and it tells me to unlock with my phone. How do l delete pin from wallet?

[MarreFitbit · Accepted solution]

Hi there, @Mspaula2u. Welcome to the Community Forums. 

To unlock your Versa 2, see How do I unlock my Fitbit device with my phone? 

Keep in mind that if you set up Fitbit Pay, the device lock is turned on automatically and you’re prompted to set a code. For more information on how to use Fitbit Pay, see What should I know about Fitbit Pay?

You must enter your PIN code at least once a day. Your Fitbit device prompts you to enter your PIN code based on your device lock setting:

• Enabled: Each time you put your device on your wrist.
• Enabled for Fitbit Pay: First time you make a payment after your put your device back on your wrist.

To reset or change the PIN code for your device:

1. In the Fitbit app, tap the Today tab > your profile picture > your device image.
2. Tap Device Lock.
3. Find the option to change your PIN code.

For more detailed information, see How do I use the device lock on my Fitbit device? 

I've moved your post to the Other Versa Smartwatches board for organization purposes.