Unsyncing one versa, for new one

[kgreen327]

So, my question may be very complicated...

I just recieved my new replacement, but I never unsynced my original one. Has anyone ever encountered this problem? I am confused and I hope the battery life is not the same...please let me know what I need to do to address this issue! 

[kgreen327]

So I just received a new replacement, but I didn’t unconfigure the old one...anyone have any suggestions on what I should do? 

[NellyG]

You just need go to your phones bluetooth setting and unpair the old tracker.  Then set your new versa as a replacement device, or remove the old one and set up the new one.  Let us know how you go.

[kgreen327]

Okay and with the old one how do I turn it off completely because it will show up with the Fitbit symbol but that’s it. I don’t know what else to do with it. 

[kgreen327]

I think I might completely stuck right now because I have unpaired both now trying to reset it up again but using the old one is there any way I could once it syncs to replace the old one with the new one still?

[kgreen327]

I am trying to decide how I should unpair what I have now, which is my old one but it basically synched from the new one that I tried to set up thinking I did what I needed to do. But now I don't even know if I did the right thing because now I am back to using my old one.

[DramaQueenDiva]

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@kgreen327 wrote:

Okay and with the old one how do I turn it off completely because it will show up with the Fitbit symbol but that’s it. I don’t know what else to do with it. 

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I just figured this out myself. Swipe left to "Settings", tap it, and then select "About". Then select "Shut Down".