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Update needed to install the app on Versa 2

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‎12-08-2020 19:41 - last edited on ‎12-09-2020 11:19 by

‎12-08-2020 19:41 - last edited on ‎12-09-2020 11:19 by

I want to install the app find my phone but it says I need to update my phone but my phone says it has all the updates already. So it won't let me install the app what do I do.  I have a Versa 2 that I just got for my birthday.

 

 

Moderator edit: subject for clarity 

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‎12-09-2020 05:37

‎12-09-2020 05:37

Hello @4getzit and welcome to the Help forums.  If you "just got" your Versa 2, then it has the firmware from when it was manufactured.  The firmware has been updated since then.  Fitbit rolls out these updates progressively to all users.  For example, Fitbit just updated the firmware for the Versa3/Sense.  I got an update yesterday.  My husband didn't get his update yet.  You should get an update in the next 2-3 days.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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