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Updating Fitbit Versa 3 via third party API

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‎04-07-2022 10:48 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

‎04-07-2022 10:48 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

I upgraded my Surge to Versa 3 and now my third-party App is not updating. Is there a setting with Fitbit or maybe removing Surge before Versa 3 data updates? Could it be that this has to be updated via third-party Api.

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‎04-08-2022 10:03 - last edited on ‎07-02-2024 13:04 by Fitbit Moderator

‎04-08-2022 10:03 - last edited on ‎07-02-2024 13:04 by Fitbit Moderator

Hi @jczero2 - Probably best to contact Fitbit Support directly. They may be able to help you.

Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

Author | ch, passion for improvement.

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