help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Updating Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-16-2019 15:32

‎07-16-2019 15:32

The Fitbit said to Sync the Fitbit mobile 

app to update. Not sure how to do this. 

Thanks. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-19-2019 15:47

‎07-19-2019 15:47

Welcome to the Fitbit Community @Sherx345. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing your concern regarding the message you received. You can find the information about syncing your device in this help article: How do Fitbit devices sync their data?

 

I also would like to share the steps to update your device and the Fitbit app in case you would like to confirm them. 

 

I'll be around if you need further help!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes