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Versa 2 - Deezer

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‎10-19-2022 09:31

‎10-19-2022 09:31

Hi, I am having trouble with Deezer, I have recently updated my Internet provider and even though I have updated the WiFi details within the fitbit app in settings and within Deezer, my Deezer won't work on the watch and keeps telling me I need to connect to WiFi. I have tried shutting down watch and deleting app and re installing but neither have worked.. Any ideas to help? 

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‎10-23-2022 14:47

‎10-23-2022 14:47

Hi there @Ronf89. Welcome to Community Forums.

 

I appreciate the troubleshooting steps performed and the information shared. I'd recommend you check this article, How do I listen to Deezer playlists on my Fitbit watch? and How do I connect my Fitbit account with another app?.

 

If the issue persist please contact Support Team.

 

Hope this helps.

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