help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 GPS connectivity issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-12-2021 08:53 - last edited on ‎04-13-2021 07:21 by Fitbit Moderator

‎04-12-2021 08:53 - last edited on ‎04-13-2021 07:21 by Fitbit Moderator

My Versa has suddenly stopped connecting to GPS. 

Ive turned phone off and on and Checked all settings on phone and watch. 
any ideas? 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
3 REPLIES 3

‎04-13-2021 07:23 - edited ‎04-26-2024 08:29

‎04-13-2021 07:23 - edited ‎04-26-2024 08:29

Hi there, @ZoeZT. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

For troubleshooting steps, see Why isn't GPS working on my Fitbit device?

Moreover, please be advised that environmental factors, including tall buildings, dense forest, steep hills, and thick cloud cover, can interfere with your device’s ability to connect to GPS satellites. If the signal is blocked—either because you're indoors, underground, or due to another reason—GPS won't work.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎04-13-2021 07:30

In response to MarreFitbit

‎04-13-2021 07:30

Hi

Thanks for the info

It’s working again now so obviously just a glitch. 😂

Get Outlook for iOS
Best Answer
0 Votes

‎04-13-2021 07:31 - edited ‎10-25-2023 05:37

In response to ZoeZT

‎04-13-2021 07:31 - edited ‎10-25-2023 05:37

@ZoeZT I'm glad to hear you're back on track. 🙂 Thanks for sharing the outcome. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Have a nice day. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes