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Versa 2 - Notifications service is not working

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‎11-12-2020 06:27 - last edited on ‎11-13-2020 14:23 by Fitbit Moderator

‎11-12-2020 06:27 - last edited on ‎11-13-2020 14:23 by Fitbit Moderator

I am not getting notification from opeplus android mobile to Versa 2. It is showing a message to restart the mobile to get the notification on Versa 2. Even though I restarted my mobile multiple times, it is showing the message. Please help.

 

Moderator Edit: Clarified subject

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‎11-13-2020 14:23

‎11-13-2020 14:23

Hi @Smaheshgoud, welcome to the Community Forums.

 

Thanks for your post and for restarting your phone before posting over here. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

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‎11-14-2020 20:07

In response to RicardoFitbit

‎11-14-2020 20:07

I followed directions, and still do not receive text or phone notifications on my Fitbit Versa.


Sent from my iPad
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