Versa 2: Steps count accuracy concern

[vyshu98052]

Today is Day 2 of my Versa 2 Smart watch, even though I just walked around in home for sometime, number of steps jumped from 306 to 1200+. Is this expected ?

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @vyshu98052 welcome to the Community Forums.

Thanks for bringing this to our attention and for the details that were shared. If you feel that your step count and distance are inaccurate, confirm the following are correct in the Fitbit app:

• Your wrist settings (For more information, see Does the wrist I wear my device on affect accuracy? )
• Your height (For more information, see How do I manage my Fitbit profile?)

Since we use height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average. For more information, see How does my Fitbit device calculate my daily activity?

Sometimes, when you start walking, your steps may not update on your device right away. After about 10-15 continuous steps, you'll notice the steps catch up and start updating in real time with each step you take.

Let me know if you have any additional questions.