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Versa 2, Steps over counting

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‎10-27-2019 02:54

‎10-27-2019 02:54

I’ve had my Versa 2 for 2 days and it’s massively over counting steps! Probably almost double what I’m actually doing... I’ve got it on my non-dominant wrist, but set to dominant in settings to try to help...

massively frustrated!!

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‎10-27-2019 05:02

‎10-27-2019 05:02

I have the same thing with my Versa 2. Just purchased a couple of days ago and massively over counting steps. Hard/soft reset didn't work, changing to dominant arm neither. Littlebit weird that the core function of this smartwatch is working so poorly. Any tips/advice besides returning?

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‎10-27-2019 05:13

In response to Basss

‎10-27-2019 05:13

I did both resets as well...

and tried both dominant and non-dominant in settings.

really don’t want to return it, but it’s massively annoying!

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‎10-27-2019 07:53

In response to SarahCB82

‎10-27-2019 07:53

I purchased my Versa 2 on Friday. I experience the same issue. I'm really disappointed. In the past I used cheap Chinese smartbands like Amazfit BIP or  Mi Band. They counted steps correctly. I decided to buy something better but it does not even count steps 😞 

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