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Versa 2 Unresponsive Display

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My watch was working just fine this afternoon, but when I went to check the time a little later, the watch is just black. There is no turning it in at all. I'm now getting a battery picture with a red exclamation mark in it. I've been reading others issues and suggestions, but I am only able to hold the button, try other charging ports etc, but I cannot look for firmware update since I cannot get the watch to turn on. Also I can't even find the Bluetooth option for the Versa since following some of these directions I've come across. I can't pair my device at all with my phone as well. 

 

No I don't think it's an Alta or Alta HR it's. Versa 2

 

Moderator Edit: Clarified subject and Labels

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Hi there @ZoziRaisin. Welcome to Community Forums.

 

I appreciate you share your experience with the Community. I'd recommend you check these articles, Can I extend my Fitbit's battery life? and Why isn't my Fitbit device's battery charging?.

 

I'll be around.

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