Versa 2 Wallet Error 403 Forbidden

[SamuiT]

When I first got my Versa 2 I added my credit card and found it really useful. The card expired so I removed it and tried to add a new one... it failed...

After rebooting the device, reinstalling the app etc etc I still got the same error 

The error I get is

Error registering versa 2 with Fitbit pay wallet - 403 forbidden 

I contacted support and repeated all the steps but still no joy. 

Any ideas would be much appreciated 🙏 

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @SamuiT. Welcome to Community Forums.

I appreciate the information shared and the troubleshooting steps performed regarding the 403 Forbidden Error. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device, then restart your device.

Also check this thread where another user shared a solution for this error.

Ans check this article, What should I know about using my Fitbit device to make contactless payments?.

[SamuiT]

Like you suggsted I was advised to remove app from my phone and reinstall. 

Despite being sure I had already done it I did it and it worked.

Thanks for the suggestion.

[LucioFitbit]

Hi there @SamuiT, it's good to have you in the Community.

I'm glad you got this solved and that you are back on track. I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.