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Versa 2 Won’t Charge

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‎01-11-2023 15:00 - last edited on ‎01-23-2023 17:07 by Moderator Alum

‎01-11-2023 15:00 - last edited on ‎01-23-2023 17:07 by Moderator Alum

I plugged my versa 2 in earlier this week to charge. When I went to check on it, it didn’t charge at all. I have tried all suggestions on the website. Help please. 

 

Moderator Edit: Clarified subject

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‎01-23-2023 17:09 - last edited on ‎10-11-2024 08:33 by Fitbit Moderator

‎01-23-2023 17:09 - last edited on ‎10-11-2024 08:33 by Fitbit Moderator

Hi there @Mkea. Welcome to Community Forums.

I appreciate the feedback and comments. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device, then follow these instructions to restart your device.

Also check these articles, Can I extend my Fitbit device's battery life? and Why isn't my Fitbit device's battery charging?.

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