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Versa 2 account mix up

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‎05-05-2020 13:07 - last edited on ‎08-21-2021 18:46 by Moderator Alum

‎05-05-2020 13:07 - last edited on ‎08-21-2021 18:46 by Moderator Alum

My husband and I both have Versa 2 watches. All of a sudden my account has his name on it but my height weight, etc. I tried cancelling my Versa 2 and updating the right criteria. Now my watch is stuck on 12:43 and nothing. It’s been charged and ready to go. Does anyone know what the problem is?

 

 



Moderator edit: subject updated for clarity

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‎05-05-2020 18:05

‎05-05-2020 18:05

What exactly do you mean by "cancelling your Versa 2"?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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