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Versa 2 acting odd

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‎05-05-2022 02:38 - last edited on ‎05-05-2022 07:42 by Fitbit Moderator

‎05-05-2022 02:38 - last edited on ‎05-05-2022 07:42 by Fitbit Moderator

about two days ago the brightness on my fitbit versa 2 seemed more dim than usual despite me never changing settings. i wondered why and then by the end of the day my screen was acting possessed. glitching and staticky. 

i reset it twice throughout the day and waited. i even changed the watch face and reset. nothing.. 

now the screen is just completely bright white light when i click it on. i’ve had it less than two years and no damage has happened or any changes to my normal wear when it started. idk what to do 

 

 

Moderator Edit: Clarified subject

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‎05-05-2022 07:44 - edited ‎07-23-2023 05:10

‎05-05-2022 07:44 - edited ‎07-23-2023 05:10

Hi there, @equesnel. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. We‘re taking your comments and sentiments in regards to our products and services into consideration.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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