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Versa 2 battery and syncing issues

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This morning started with my Sense 2 not syncing with my phone app. The battery was at 88%. The watch also did not track all of my sleep last night. I did wake up but went back to sleep. Even if the length of sleep was not enough to track things (I think it needs to be 3 hours), I usually at least get the amount of additional sleep. I just checked my watch and the battery power is at 37%. The watch is still not syncing. I shut the watch off and rebooted it and it is still not syncing. I just charged the watch yesterday.

 

 

Moderator Edit: Clarified subject

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Hi there, @WildGypsy74. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

As for the syncing issues, please see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @WildGypsy74. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As you may know, your Versa 2 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

As for the syncing issues, please see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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I have all the options that routinely drain the battery turned off. The
click face also does not drain the battery. Until this morning, the fully
charged battery did last 5-6 days. Not sure what would have caused the
battery to go from 88% to 37% in a matter of 3 hours.
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