Versa 2 battery draining

[ZBD412]

I have read many articles regarding the Versa 2 battery suddenly draining but none apply to me. I use a Fitbit non-animated clock, have very few notification options turned on, latest upgrade as far as I can see but as of 2 days ago, the battery drains in a matter of hours. Bought November 2020, guess it's just suddenly got old? Drained 4% in 15 mins which means it will go from 100% to dead in 6.25 hours! And that's with no notifications or screen coming on with movement etc. What can I try that I've not already following similar posts and replies?

[MarreFitbit · Accepted solution]

Hi there, @ZBD412. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Versa 2 keeps draining. I understand your concern, I will do my best to help you with this!

As a first approach, please bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%.  Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning).

Using features such as always-on display and GPS require more frequent charging. 

We recommend that you use the charging cable that came with your device. Note that after several hundred charge cycles, your device may need to be charged more often. If you turn on the always-on display, your Versa 2 will have a battery life of up to 3 days and if you also use built-in GPS continuously it'll have a battery life of up to 12 hours. 

Please find below some tips to best charge Fitbit devices:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable or your base station can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)