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Versa 2 battery is draining quickly

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‎06-11-2020 18:13 - last edited on ‎06-24-2020 16:31 by Fitbit Moderator

‎06-11-2020 18:13 - last edited on ‎06-24-2020 16:31 by Fitbit Moderator

So, I just got a Versa 2. Loving it so far. The only problem I have is when I charge it overnight and take it off the charger and wear it, after about 30 minutes, it discharges to 85%. Is this common??? 

 

Moderator Edit: Clarified subject

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‎06-24-2020 16:30 - edited ‎10-11-2023 18:19

‎06-24-2020 16:30 - edited ‎10-11-2023 18:19

Hello there @Ronrivtex, welcome to the Community Forums. Thanks for the details provided about your Versa 2's battery behavior, I'll be glad to help you. I'm happy to hear that you're loving your watch so far.

Please keep in mind that for best results, don’t leave your device plugged in on the charger longer than overnight. Extend your device’s battery life by reducing your use of certain features. For more information, see Can I extend my Fitbit device's battery life?

Additionally, I'd like to share with you some tips for charging your Versa 2:

  • Make sure there are no metal objects, such as jewelry, nearby as your device charges. After your device is charged, unplug the charging cable.
  • Get a notification or email when your device’s battery is low. For more information, see How do I choose which alerts Fitbit sends me?
  • Keep the charging contacts on the back your device and the pins on the charging cable clean and free of debris. For more information, see How do I clean my Fitbit device?
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-24-2020 16:30 - edited ‎10-11-2023 18:19

‎06-24-2020 16:30 - edited ‎10-11-2023 18:19

Hello there @Ronrivtex, welcome to the Community Forums. Thanks for the details provided about your Versa 2's battery behavior, I'll be glad to help you. I'm happy to hear that you're loving your watch so far.

Please keep in mind that for best results, don’t leave your device plugged in on the charger longer than overnight. Extend your device’s battery life by reducing your use of certain features. For more information, see Can I extend my Fitbit device's battery life?

Additionally, I'd like to share with you some tips for charging your Versa 2:

  • Make sure there are no metal objects, such as jewelry, nearby as your device charges. After your device is charged, unplug the charging cable.
  • Get a notification or email when your device’s battery is low. For more information, see How do I choose which alerts Fitbit sends me?
  • Keep the charging contacts on the back your device and the pins on the charging cable clean and free of debris. For more information, see How do I clean my Fitbit device?
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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