06-13-2021
06:40
- last edited on
06-14-2021
14:44
by
EdsonFitbit
06-13-2021
06:40
- last edited on
06-14-2021
14:44
by
EdsonFitbit
I’ve had my versa for about a year and a half and this week the battery has gone dead every night. I’ll get up in the morning and charge it to 100% and it’s fine all day. I wake up in the morning and it won’t turn on and the app says it’s at <3%. I have not changed anything in the past year and a half. This is the third Fitbit I’ve had and I’ve never had this problem. It’s very frustrating. I have looked at the trouble shooting page and tried that. I have a Fitbit clock face, I don’t have a lot of notifications, it’s not on bright, and so on. I really don’t want to have to get a new watch yet. I appreciate any help.
Moderator edit: updated subject for clarity
06-14-2021 14:43
06-14-2021 14:43
Welcome to the Fitbit Community, @Rkmassaro.
I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to resolve them before contacting us.
If you've followed this guide to extend your watch's battery life without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
Please let us know if you have any questions.
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