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Versa 2 black screen and not responding

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‎02-24-2021 06:00

‎02-24-2021 06:00

My screen has just turned black, it vibrates but that’s it.

- i have tried to restart, it vibrates but no logo or smiley appears

- i have charged it and according to the app it is fully charged

- i have tried to change the clock interface

 

i have recently updated my versa

 

i do not know what to do - please help

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‎02-24-2021 22:03

‎02-24-2021 22:03

Good troubleshooting

 

Seems like this is a common issue. Possibly due to a recent update, if it was working before.

In which case its probably best to inform Fitbit Support directly. They may be able to help you.

 

Author | ch, passion for improvement.

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