help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 blank screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-04-2022 11:02 - last edited on ‎02-04-2022 12:12 by Fitbit Moderator

‎02-04-2022 11:02 - last edited on ‎02-04-2022 12:12 by Fitbit Moderator

My Versa 2 is about 3 months old.  I got the black screen, and it will not restart.  It is charged, so that isn't the issue.  Really disappointed in this product.  So many complaints, this must be a design flaw.  Fitbit needs to take care of their customers.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 REPLY 1

‎02-04-2022 12:13 - edited ‎08-24-2023 04:02

‎02-04-2022 12:13 - edited ‎08-24-2023 04:02

Hi there, @Randy1987. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes