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Versa 2 blank screen

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‎02-27-2022 01:46 - last edited on ‎02-28-2022 04:42 by Fitbit Moderator

‎02-27-2022 01:46 - last edited on ‎02-28-2022 04:42 by Fitbit Moderator

I woke up this morning with the screen on my versa 2 to be completely blank, when i press the side button the screen just flashes white with faint horizontal lines. It was completely fine before i went to sleep. How do i fix this? I have tried to restart it and the screen just flashes 

 

Moderator Edit: Clarified subject

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‎02-28-2022 04:43 - edited ‎10-30-2023 03:37

‎02-28-2022 04:43 - edited ‎10-30-2023 03:37

Hi there, @donnaS95. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-28-2022 04:43 - edited ‎10-30-2023 03:37

‎02-28-2022 04:43 - edited ‎10-30-2023 03:37

Hi there, @donnaS95. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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